FAQ

What payment methods do you accept?

We accept a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment gateways. All transactions are encrypted and processed securely.

How long does shipping take?

Shipping times vary depending on your location. Domestic orders typically arrive within 2-7 business days, while international orders may take 10-15 business days. You’ll receive a tracking number once your order has been shipped to monitor its progress.

Can I return or exchange a product?

Due to hygiene and safety reasons, products purchased in good condition with a broken package seal cannot be returned or exchanged. We encourage you to review product descriptions carefully before making a purchase. However, if an item arrives damaged or defective, please contact our customer service team within 7 days of delivery, and we’ll assist you with a replacement or refund.

 

How do I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your order through our website or directly via the shipping carrier’s website. If you need further assistance, feel free to contact our customer service team.